How do I make a claim?

For all policies issued before 29 Mar 2019

In the case of a Medical Emergency while abroad you should contact Intana Emergency Service.

Phone No UK +44 208 865 3100

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For all policies issued after 28 Mar 2019

In the case of a Medical Emergency while abroad you should contact Mapfre Medical Emergency Service.

Phone No IRL + 353 91501671 (Option 1)

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All other Claims on policies issued before 29Mar19 and to get a Claims Form
Please contact :
Claims on policies issued before 29Mar19
JustCover.ie Travel Claims Department
Intana, IDA Business Park
Athlumney
Navan
Co Meath

Phone: 046 9077367

email: justcoverclaims@intana-assist.com



All other Claims on policies issued after 28Mar19 :

Please contact Mapfre Assistance Agency Ireland
Travel Claims Department
22-26 Prospet Hill
Galway
Ireland


Phone: 091 501671 (Option 2)


Complete the Claim Form in full and forward it and the original booking invoice to the above along with all relevant details relating to your claim:
For minor medical injuries, you should hold onto all receipts and submit claim on return from holidays.